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Internal rules

Internal rules of the Cité Bibliothèque


The following text is a free translation from French into English of the

„Règlement concernant la bibliothèque municipale du 14 décembre 2015“

The French text is legally effective!


Article 1

The Cité Bibliothèque (called library) is a public service intended for the entire population. The library constitutes and organizes in view of loans and on-site use collections for information purposes, continuing education, cultural enhancement and leisure. It also has free WIFI connection and internet access terminals designed for internet use on-site.

The library includes a section for children and a section for adults. The section for children is more specifically designed for those under the age of 14.


Article 2

Access to the library and on-site use of documents, as well as the lending fulfill the following terms and conditions.


Article 3

The opening hours of the library are governed by College of Alderman and are duly displayed at the entrance to the building.

Users must not disturb the peace of other persons present.

The following is particularly prohibited:

  • smoking,
  • consuming alcohol,
  • consuming non-alcoholic beverages and food, except on level 0,
  • speaking loudly,
  • talking on the phone.

Users are also prohibited from entering the library under the influence of alcohol or drugs.

Animals are not authorized in the library, with the exception of guide dogs for disabled persons.

Every person who doesn’t respect the internal rules or the library staff’s instructions, may be banned from the library by the supervisor or his representative. In case of recurrence, the College of Alderman may prohibit the access to the library for a maximum of one year.

Article 4

In principle, the library’s services are free of charge.


Article 5

Home loans are only available for people registered as users and residing in Luxembourg or the Greater Region.

Registration is free. To register the user has to complete a registration form indicating the full name, birthday and address.

On request, the user must prove the accuracy of this data by showing his or her ID card or any other official document. The registration form must bear the holder’s signature. Any change in address must be notified immediately to the library staff.

The registration is attested by a user card. This card is strictly personal, it bears the user’s full name, a card number as well as a bar code. The user card is valid for five years.

For children under the age of 14, the registration form must be countersigned by the person who has parental authority for them. The full name and address of this person must be provided as well as a phone number. By countersigning, this person is liable for any damage caused by the person under their charge and is also responsible for returning the loaned documents within the set timeframes.

The user card must be presented for all loans as well as the use of the internet access terminals.

If the user loses his library card or in case of burglary, the user must immediately communicate the loss to the library staff.


Article 6

Displaying notices in areas open to the public is subject to the authorization of the library staff. This is done on the notice boards provided for this purpose.


Article 7

It is prohibited to introduce any dangerous or bulky items to the library. School bags, umbrellas, backpacks and other similar items must be stored in the luggage locker. Large items, suitcases and bags exceeding the size of the luggage lockers (40 x 55 x 20 cm) must not be brought into the library.

Under no circumstance shall the City be held liable in case of loss, theft or damage to personal property not handed in the luggage lockers.


Article 8

Users are responsible for the documents they consult or borrow. They must also take care of the library material and equipment.

When using the library it is prohibited:

  • writing, drawing or making any mark whatsoever on the documents,
  • ripping out, tearing, cutting out, folding or turning down the corners of the pages,
  • consuming food, beverages or any other substance which is likely to soil the documents,
  • damaging in any way the material and equipment made available by the City.

It is prohibited to repair documents on one’s own authority. Every repair and maintenance is done by the library staff or by third parties on behalf of the library. The repair, the maintenance or the new acquisition may be brought on the user’s account. The library may suspend the user from loan until the caused charges are payed.   

All documents must be returned to their original place after use.

Documents taken home may not under any circumstance be loaned to third parties.


Article 9

Printed documents can be taken out on loan for a maximum of 1 month, renewable once for the same period via the union catalog, in written form or phone request for the same period. The maximum number of printed documents that can be borrowed is limited to 4.

Some documents cannot be borrowed, in particular:

  • the dictionaries and encyclopedia,
  • the latest edition of periodicals,
  • some rare or out-of-print documents, marked as such by the library


Article 10

Audiovisual documents can be taken out on loan, limited to a maximum of 2 documents, for one week, renewable once for the same period.

Audio books can be taken out on loan, limited to a maximum of 2 documents, for one month, renewable once for the same period.

Language learning methods can be taken out on loan, limited to a maximum of 2 documents, for one month, renewable once for the same period.

Loan extensions can be requested via the union catalog, in written form or by phone. The library can decline the request if the document is already ordered by another user.

The user may also download electronic documents via the online catalog.


Article 11

The borrowing times indicated in articles 9 and 10 must be strictly adhered to.

In case of repeated late returns, the user can be suspended from loan for maximum one year.


Article 12

The use of internet access terminals is prohibited to young users under the age of 12.

The use of internet access terminals is limited to one hour (in continue) per person a day in order to ensure everyone has access to them.

The City reserves the right to limit the use of the internet to sites fulfilling the objectives of a public library and the purposes of scientific research.

Changing the configuration of the internet access terminals, whether directly or indirectly, particularly by the installation of downloaded software is strictly prohibited.

Downloading content onto the hard drive of these terminals from media such as CD-ROM’s, DVD’s, memory sticks and related media brought into the library is strictly prohibited.

User of the internet access terminals are liable for any legal action brought against them by a third party in relation to this use and any other service accessible from the library network.


Article 13

The reproduction and use of documents are subject to compliance with the legislation in force, in particular the legislation on copyrights. Under no circumstance may the City be held liable for use infringing this legislation.


Article 14

The library offers users a photocopying service for private needs. This photocopying is carried out by the library staff.

The photocopying rate is fixed in the relevant rules.


Article 15

Without prejudice to heavier penalties provided by the law, infringements of these regulations are punishable by a police penalty.


Article 16

These regulations repeal and replace those of June 30th 2008.